Local

Gastonia woman charged $10K for cosmetic procedure she never had receives refund

GASTONIA, N.C. — A Gastonia woman has received her money back after she was charged for a surgery she never had.

In February, Angela Sistrunk told Channel 9 that a plastic surgery center in Miami called CG Cosmetics opened a line of credit without her content.

“I figured when you get preapproved, you swipe the card when you’re ready to pay for it,” Sistruck said.

Sistruck said the center charged $10,000 to her card.

“There were two charges, one one day and one the next. Two different charges. One for $4,501. One for $5,500,” Sistrunk told Channel 9.

After Channel 9 investigative reporter Madison Carter stepped in, Sistruck said was able to get $9,000 back. However, the company refused to return the rest of it.

A representative for the company told 9 Investigates that was a “mistake” on both sides. The company now has an F-rating with the Better Business Bureau.

Florida’s Attorney General said they were already monitoring the practice after receiving several complaints.

CG Cosmetics could face up to a $1 million penalty if the AG’s office determines the company has violated a previous agreement to stop deceiving customers.


VIDEO: Gastonia woman says she was charged $10K for cosmetic procedure she never had

Madison Carter

Madison Carter, wsoctv.com

Madison is an investigative reporter and anchor for Channel 9.